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Shipping & Returns

Shipping
Zen Toolworks provides the cheapest shipping option possible and always looks for a way to lower the cost. We primarily use UPS Ground for domestic(US) delivery. If you order multiple products from us, we will try to combine the shipping as much as possible to save the total shipping cost for you. Sometimes, the system is not intellegent enough to calculate the combined shipping cost correctly, we will adjust the final total for you after purchase.

Returns
For customers who recieve damaged packages should contact us immediately. We'll work with you and the delivery agent (UPS or USPS) to return your package for a replacement or refund.

If and when sending our equipment back, we require all parts to be disassembled in the manner it was sent and packaged reasonably secure to limit damage to the equipment while in transit. We will charge fees for parts that have been damaged due to insufficient packing that we can not restock. We recommend the use of old balled-up newspapers and cardboard scraps to make great space fillers that help keep things from shifting and getting damaged.

For additional return information, please submit your information here:
http://www.zentoolworks.com/contact_us.php >>

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1 x 100 W Power Adapter with adjustable voltage
1 x Shinano Nema 17 Stepper Motor Dual Shaft
1 x Zen CNC Hot Wire Foam Cutter Attachment Kit
1 x DC Spindle Motor with power supply
1 x Zen Toolworks CNC 7x7 3D Printer Conversion Kit with F8 Leadscrew
1 x Mean Well 36V 9.7A Power Supply
1 x Zen Toolworks CNC 7x7 Extension Kit with F8 Leadscrew
1 x DC Spindle Motor with ER 11 chuck
1 x Zen Toolworks CNC 12x12 3D Printer Conversion Kit with F8 Leadscrew
1 x Zen CNC Accessory Making PVC Blocks
1 x Zen Toolworks 7x7 F8 Milling Package (With Mach3)
1 x Zen Toolworks 12x12 F8 Milling Package (With Arduino)
1 x Zen Toolworks 7x12 Milling Package (With Mach3)
1 x Zen Toolworks 7x12 Milling Package (With Arduino)
1 x Zen Toolworks 7x7 F8 Milling Package (With Arduino)
1 x Zen Toolworks 12x12 F8 Milling Package (With Mach3)
1 x Zen Toolworks™ Fine Graphite Mold Blank for Casting Silver and Gold- 150x150x20(mm)
1 x Zen Toolworks™Fine Graphite Melting Crucible and Stir Rod for Silver and Gold
1 x Zen Toolworks™ Fine Graphite Mold Blank for Casting Silver and Gold
1 x Zen Toolworks™Fine Graphite Melting Crucible for Silver and Gold
1 x Zen Toolworks CNC DIY KIT 7x12 3D (F8 Version)
1 x Zen Toolworks CNC DIY KIT 7x7 (F8 Version)
1 x Zen Toolworks CNC DIY KIT 12x12 (F8 Version)
1 x Zen Toolworks™ Red Orange Carving Stone
1 x ZTW 7 Series Assembly Service
1 x ZTW 12x12 Assembly Service
1 x Zen Toolworks™ Emerald Green Carving Stone
$9,065.82